Support Hub

We get lots of questions, and it’s super important to us that you can get the answers quickly and easily! So, if you’re having trouble using the site, making your order, or… anything else here really, please check this support documentation before reaching out to our team! You can start with the Frequently asked question list, and go from there. 

 

Block Type Differences

Block Type Differences

We get questions all the time about the variety of block types we offer here at Hemlock Heritage, so we wanted to walk you through the differences!

New Product Suite FAQ

New Product Suite FAQ

TL;DR - we've added new customer-facing products called Canvas Print Blocks. They're NOT the same as Hemlock Heritage Photo Blocks, and we want you to...

Bulk Upload Images

Bulk Upload Images

Uploading images in bulkWe're thrilled to announce, you can now upload a .zip file of images associated with your order right on the Hemlock website! ...